Contacts

Email:
Order Support: service@lookah.com
Customer Service: support@lookah.com
Distribution/Wholesale: wholesale@lookah.com

Working hours of the online store consultants:

9 am — 6 pm Monday to Friday - Time Zone GMT+8 Hours

Where is Lookah located?

Our main HQ and offices are located in the bustling city of Shenzhen, China.  Please note that the online support times reflected above are in our local time zone of GMT + 8 hours. 
 
We use a warehousing and shipping facility in LA, California, USA, which is where the order for Lookah products will be shipped from.